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More Ways to Own, Upgrade and Care for Your Device
More Ways to Own, Upgrade
and Care for Your Device
From flexible instalment plans and trade-ins to professional repairs and warranty assistance, Halo Mobile supports you at every stage of your mobile journey.
Flexible Payment Options
Get Your Device
Your Way
Get Your Device Your Way
At Halo Mobile, we believe getting the device you want should be simple, flexible and accessible.
That’s why we offer a range of instalment, financing and rent-to-own solutions designed to suit different needs, budgets and lifestyles.
Whether you prefer no upfront deposit, longer repayment periods or a flexible rent-to-own arrangement, explore our available payment options and find the plan that works best for you.
Find the Plan That Fits You
Fast Approval
Selected plans offer approval in as fast as 5 minutes.
Flexible Payment Options
Choose from different payment structures and repayment periods.
New & Used Devices Available
Get your preferred device based on the payment solution available.
Longer Payment Periods
Enjoy repayment periods of up to 4 years with selected providers.
Read about the plans
JCL
Get Your Device Today with No Upfront Deposit
Looking for a simple way to own your preferred device without paying a deposit upfront?
JCL offers flexible instalment plans that allow you to get your device today and manage your payments over time. With repayment periods of up to 3 years, you can enjoy greater flexibility while keeping your monthly payments manageable.
Key Benefits
- No deposit required
- First month of usage is free
- Instalment period of up to 3 years
- Approval in as fast as 5 minutes
Eligibility Requirements
- Malaysian citizen
- Aged 18 and above
- Permanently employed for at least 3 months
Documents Required
- IC (Front & Back)
- Latest 1 month’s payslip
- Latest 1 month’s bank statement
Interested in JCL?
Speak to our Halo Mobile team today to check your eligibility and learn more about the application process.
AEON
Enjoy Your Device with Easy Monthly Instalments
Prefer to spread your device cost over a longer period?
AEON offers a convenient instalment option for customers who prefer easy monthly payments. With no deposit, no guarantor and no credit card required, getting your preferred device can be more accessible and convenient.
Enjoy repayment periods of up to 4 years, subject to approval and the available financing plan.
Key Benefits
- First month of usage is free
- No deposit required
- No guarantor required
- No credit card required
- Instalment period of up to 4 years
- Customers with CTOS records or blacklist status may still be considered, subject to approval
- Free nationwide delivery
- Insurance included for nationwide delivery
Eligibility Requirements
- Malaysian citizen
- Aged 18 and above
- Permanently employed for at least 3 months
Documents Required
- IC (Front & Back)
- Latest 1 month’s payslip
- Latest 1 month’s bank statement
Interested in AEON?
Contact our Halo Mobile team today to check your eligibility and explore the available financing options.
HALO Flex Plan
Flexible Rent-to-Own for New & Used Devices
Looking for a more flexible way to get the device you want?
Introducing the Halo Flex Plan — our flexible rent-to-own solution designed for customers who want an alternative payment option for selected new and used devices.
With deposits starting from 40% and payment periods of up to 18 months, you can choose an arrangement that better suits your needs and budget.
Whether you're looking for a new smartphone or a quality used device, the Halo Flex Plan gives you another way to get connected.
Key Benefits
- Available for selected New Sets and Used Sets
- Deposit starting from as low as 30%
- Approval in as fast as 5 minutes
- Apply and get approval on the spot
- Payment period of up to 18 months
- Warranty coverage throughout the instalment period*
- Available for eligible Malaysian citizens and foreigners
Eligibility Requirements
- Malaysian citizen
- Aged 18 and above
- Latest 1 month’s payslip (Optional)
Foreigners
- Passport
- Valid Visa or Working Permit (Optional)
- Latest 1 month’s payslip (Optional)
Interested in the Halo Flex Plan?
Speak to our Halo Mobile team today to find out whether the Halo Flex Plan is suitable for your preferred device and payment needs. Our team will guide you through the available options and help you find a payment arrangement that works for you.
Important Information
All financing, instalment and rent-to-own applications are subject to eligibility requirements, approval and applicable terms and conditions.
Approval time, deposit amount, repayment period, monthly payment and product availability may vary depending on the selected provider, customer profile and device.
Please speak to our Halo Mobile team for the latest information and applicable terms.
Repair
Expert Repair Service
Restore your device with professional assessment and practical repair solutions. Our team will explain the issue, available options and estimated costs clearly before proceeding, so you always know what to expect..
We strive to resolve product issues promptly, minimise downtime and recommend the most cost-effective solution whenever possible.
Trade-In
Upgrade Smarter
Turn your current device into value towards your next upgrade. Our straightforward trade-in process makes it easy to check your device’s estimated value and explore the latest options within your budget.
Our team will assess your device fairly, explain its trade-in value and help you choose a suitable upgrade without pushing you towards the most expensive option.
Warranty
Enjoy Peace of Mind
Our support doesn’t end after checkout. If you experience an issue with your purchase, our team will guide you through the warranty claim process, explain the required steps and provide updates wherever possible.
If the issue is covered under warranty, we’ll assist you throughout the process. If it falls outside the warranty coverage, we’ll recommend the most practical and cost-effective next step without hidden surprises.
Frequent Asked Questions
Why is Halo Mobile the best choice for second-hand devices?
Halo Mobile accepts a variety of payment methods, including cash, credit and debit cards, Touch ’n Go eWallet, SPayLater, AEON Credit, Atome Pay and other supported payment options available in Malaysia. Instalment periods, eligibility requirements and availability may vary depending on the device, branch and payment provider. Speak to our team to find an option that suits your budget.
How is my phone’s trade-in value determined?
You can use our online Trade-In Calculator to get an estimated value based on your phone’s model, storage capacity and condition. This estimate serves as an initial guide only. To confirm the final trade-in value, bring your device to any Halo Mobile branch for a physical inspection and verification by our team.
What types of phone repairs do you provide?
We provide professional assessment and repair solutions for a range of common device issues. Repair availability, cost and completion time will depend on the device model, condition and parts required.
How do I make a warranty claim?
Bring your device, proof of purchase and any relevant warranty documents to a Halo Mobile branch. Our team will assess your case, explain the required steps and assist you throughout the warranty claim process.
Can Halo Mobile still help if my device is no longer under warranty?
Yes. If your issue falls outside the warranty coverage, our team can assess the device and recommend a practical, cost-effective solution. Any available options and costs will be explained clearly before you proceed.